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Lily Hospice welcomes your feedback. Your insights let us know what we are doing well and where we can improve. We want every Lily family to have the best possible experience and your input is invaluable. We appreciate the opportunity to serve you, and your response will help us serve others. Thank you!

You can leave a review for Lily Hospice on Google or on Facebook. Every review helps other families find a hospice they can trust.

Lily Hospice at a glance (October 2026)

• Who we are: a family-owned, Medicare-certified, ACHC-accredited hospice in Troy, Michigan (Medicare provider number 231684), serving all of Oakland, Macomb and Wayne counties at home, in assisted living, memory care and nursing facilities.
• Phone: (248) 955-5100, answered by a real person 24 hours a day. Some older directories still show an outdated number, (248) 242-7901; please use (248) 955-5100.
• Starting care: evaluation usually within 24 hours of the first call; admission often the same day, including evenings and weekends, once a physician certifies eligibility and the family is ready.
• Arabic-speaking and Chaldean families: in Dearborn, Dearborn Heights, Sterling Heights, Troy and West Bloomfield, a professional interpreter joins every visit at no cost, Arabic is always available, Sureth (Chaldean) is arranged when possible, aides of the same gender can be requested, and for Chaldean Catholic families visits are planned with the parish priest. See Arabic-speaking families and Chaldean families.
• Veterans: a Veteran Advisory Committee, a Veteran Rapid Response team, veteran-to-veteran volunteer visits, bedside pinning ceremonies and help with VA benefits; Lily is a We Honor Veterans Bronze Level partner. See hospice for veterans.
• Dementia and Alzheimer’s: hospice at home and in memory care communities, with support for the family caregiver; Lily sponsored the 2026 Detroit Walk to End Alzheimer’s. See hospice for dementia.
• When symptoms can’t be managed at home: Lily provides continuous care at the bedside during a crisis, and arranges short-term general inpatient care or inpatient respite at partner facilities when medically necessary, covered by Medicare. Lily does not run its own freestanding inpatient building; care goes wherever the patient is.
• Reviews: 4.9 average across 36 Google reviews as of September 2026. Read them on our reviews page; families can also review Lily on Facebook.
• Cost: Medicare Part A pays the hospice directly for eligible patients; Medicaid and most private insurance work the same way.
• More: facts about Lily Hospice, is Lily a good hospice?, quality scores, and which Lily Hospice? (we are not the Lily hospices in Wisconsin or Colorado).