Hospice Care in Troy, MI

Updated October 2026. Written and reviewed by the Lily Hospice clinical team.

Lily Hospice is a family-owned, Medicare-certified hospice based in Troy, near Big Beaver Road and I-75. We bring nursing, aide, social work, chaplain, medication and equipment support to homes, assisted living and memory care across Troy, often starting the same day. Call (248) 955-5100; a real person answers, 24 hours a day.

In Medicare’s most recent Care Compare data, 71.3% of Lily Hospice patients were visited by a nurse or social worker in their last three days of life, against a national average of 48.3% and a metro Detroit median of 60.9% across the 104 hospices serving Oakland, Macomb and Wayne counties. “Most families tell us afterward that they wish they had called sooner,” says the Lily Hospice clinical team. “The evaluation is free, and the earlier we meet a family, the more good days we can protect.”

Lily Hospice is a Troy company. Our office is at 2125 Butterfield Drive, Suite 299, near I-75 and Big Beaver Road, and we are a member of the Troy Chamber of Commerce. If your mother lives off Long Lake, in a condo near Somerset, or in one of the senior communities along Rochester Road, a Lily nurse is only a short drive away. That closeness is the difference between a call that ends with “someone will be there in three hours” and one that ends with “I’m getting in the car.”

This page walks through a typical first week of hospice at home in Troy, who qualifies, what Medicare pays, how Troy families compare hospices, and how to reach us. Elsewhere in the county? Start at our Oakland County page.

The first week of hospice at home in Troy

Day one. You call (248) 955-5100. Whoever answers, day or night, is a person at Lily, not a service. We contact your father’s doctor (often a practice near Corewell Health Troy Hospital on Dequindre, or a specialist in Royal Oak or Detroit) and schedule an admission visit, usually the same or next day; here is how fast hospice can start. A nurse comes to the house, examines him, listens to what he wants, and writes a plan of care with you at the table. Equipment is ordered that day: a hospital bed in the family room if stairs are the problem, oxygen, a shower chair, a wheelchair for the deck. We describe that visit step by step in what happens on the first hospice visit.

Days two and three. Medications for pain, breathing and anxiety arrive, and the nurse checks that they work. A hospice aide comes for bathing and personal care. A social worker sorts out the practical questions: power of attorney, funeral home preferences, whether your sister in Chicago should come now or later. A chaplain is offered; if you do not want one, nobody pushes.

Days four through seven. The rhythm settles. Nurse visits run one to three times a week to start. You know the aide’s name. The phone number is on the fridge and you have used it, maybe at 11 p.m. when his breathing changed, and a nurse walked you through it or came out. You are not alone with this in your own house.

It looks the same in a 1960s ranch near Boulan Park, a colonial off Wattles, a condo in the Big Beaver corridor, or an assisted living or memory care apartment along Rochester Road, Crooks or Long Lake. In a facility, we coordinate with staff so care is layered, not duplicated.

If your parent lives alone in Troy, hospice can still start. Many Troy patients live by themselves in a condo or a ranch the family grew up in, with adult children in Rochester Hills, Sterling Heights or out of state. We build the plan around that: aide visits timed for the hardest parts of the day, a social worker who helps line up extra help, and a plain conversation about when living alone stops being safe. Read hospice when a parent lives alone.

Who qualifies for hospice in Troy

Medicare sets the rules, and they are the same in Troy as everywhere:

• A physician certifies that life expectancy is six months or less if the illness runs its normal course.
• The patient (or the person legally deciding for them) chooses comfort-focused care instead of treatment intended to cure the terminal illness.

Common qualifying conditions include advanced cancer, heart failure, COPD, dementia, kidney failure, ALS, Parkinson’s and stroke. Nobody has to be bedbound or to have “given up.” Hospice can be revoked at any time and re-elected later. If you are not sure whether it is time, our Is It Time for Hospice? guide walks through the signs families usually notice first, and how long hospice lasts explains why starting earlier usually means more good days, not fewer.

Still in active treatment? Ask about the Pathways Palliative Program. It manages symptoms and coordinates care while treatment continues, and because it is billed as Medicare Part B visits, it does not need a six-month certification. See the Pathways Palliative Program.

What Medicare pays for

Medicare Part A pays Lily directly. Covered: the nurse, aide, social worker, chaplain and volunteers; medications for pain and symptom control tied to the terminal illness; equipment and supplies; short-term inpatient care; bereavement support. Possible out-of-pocket costs: up to $5 per prescription for symptom-control drugs, and 5% of the Medicare-approved amount for inpatient respite.

The benefit runs in periods: two of 90 days, then unlimited 60-day periods, each with recertification. Four levels of care: routine home care (most Troy patients), continuous home care during a short crisis, inpatient respite (up to five consecutive days per occurrence) and general inpatient care for symptoms that cannot be controlled at home. Medicaid and most private plans mirror this; the details are in does Medicare cover hospice in Michigan? Sources: medicare.gov; the National Alliance for Care at Home.

Respite for Troy caregivers

If you are doing the overnights, you need a break before you break. Inpatient respite (up to five consecutive days) is built into the benefit, and volunteers can sit with your husband for a few hours so you can get to the Troy Community Center or the grocery store without your phone in your hand.

Troy is a lot of different families

Troy is one of the most diverse cities in Michigan, with large Indian, Chinese, Korean, Chaldean, Arab and Eastern European communities. That shapes hospice here: multi-generational homes where three generations share caregiving; families who want prayer, food and ritual to happen a certain way at the end; a parent most comfortable in a language other than English. We plan care around those things. Ask us about language support.

Veterans are part of Troy too. Oakland County Veterans’ Services in Pontiac helps with VA claims and Aid and Attendance. Lily has a Veteran Advisory Committee, a Veteran Rapid Response program, veteran volunteers who visit veteran patients, and pinning ceremonies to honor service, and is working toward VA Community Care Network participation. We are family-owned, not veteran-owned. More at our veterans page.

Why Troy families choose the hospice down the road

• Family-owned and local. The people who run Lily are in this office, not in another state.
• A Troy Chamber of Commerce member. Lily joined the Troy Chamber in September 2026. Troy employers can use our guide for supporting an employee whose parent is on hospice.
• Proud Member of the Chaldean American Chamber of Commerce. Many Troy families we serve are Chaldean; we arrange Arabic interpretation and coordinate with your parish. See our page for Chaldean families and the announcement.
• Medicare-certified and ACHC-accredited.
• A real person answers, 24/7, at (248) 955-5100.
• The Journey Program. Virtual reality experiences that take a homebound patient somewhere else for a while, whether that is the ocean, a mountain trail or a place from childhood. See the Journey Program, which FOX 2 Detroit featured in 2022.
• Bereavement support for your family after a death.

Read more about us at why families choose Lily and see what families say at our reviews.

How Troy families compare hospices

There is no single best hospice in Troy, and several hospices are based in or near the city. Every Medicare-certified hospice is paid the same daily rate and is required to offer the same core services, so the useful comparison is not the brochure. It is what Medicare measures and what happens at 2 a.m. Five questions do most of the work:

• Who answers at 2 a.m.? A nurse, or an answering service, and how long until a nurse calls back?
• How fast can you start, including Fridays and weekends? Hospital discharges happen on Fridays; waiting until Monday can cost the days that mattered.
• Do you come to this building? The house off Long Lake, the condo near Somerset, the memory care on Rochester Road.
• What do your Care Compare numbers say? The Hospice Care Index and the share of patients visited in the last three days of life are public for every hospice.
• Who owns you, and how long have you existed? About a third of the 104 hospices serving the three counties were certified in 2020 or later.

Here is how Lily answers those questions on the same terms. Our Hospice Care Index is 9 of 10, level with the metro Detroit median of 9. Our last-three-days visit rate is 71.3%, against the metro Detroit median of 60.9%, the Michigan average of 63.3% and the national average of 48.3%. Our early live-discharge rate is 3.2%, against 7.3% nationally and 9.0% in Michigan. We have been family-owned since 2021, admit the same day when we can, and a real person answers our phone around the clock. We are weaker on weekend nursing minutes, we have no inpatient unit of our own, and Medicare has not yet published a family survey star for us because too few surveys have been completed. We would rather you know that than find out later.

Compare all 104 hospices on the same terms in our Metro Detroit Hospice Directory, take the full checklist from how to choose a hospice, and read our honest take on which hospice is best in metro Detroit. The numbers behind ours are on our quality scores page.

Every Medicare-certified hospice with an office in Troy

Medicare lists 9 certified hospices with an office address in Troy, Michigan. Lily Hospice is one of them: 2125 Butterfield Dr, Suite 299, Troy, MI 48084, phone (248) 955-5100, answered 24 hours a day. (Some directories copied from Medicare still show an older number for Lily; (248) 955-5100 is the correct one.) Many other hospices based elsewhere in metro Detroit also serve Troy; the metro Detroit hospice directory lists all 104 that cover Oakland County, with their Medicare quality scores.

Source: Medicare Care Compare provider file, read October 2026. An office address shows where a hospice is based, not how good it is; compare quality on the hospice quality scores page and use these questions to ask before choosing a hospice.

Area resources for Troy families

• AgeWays (formerly Area Agency on Aging 1-B), whose office is on Middlebelt Road in Farmington Hills, (800) 852-7795, for in-home services and the MI Choice waiver.
• Employers and HR teams: a Troy employer’s guide to FMLA, Michigan earned sick time and hospice.
• Troy Community Center senior programs for meals, activities and transportation.
• Our guides on signs it may be time for hospice and how to raise it with a parent, plus the rest of our resources.

How to reach us from Troy

You are already here. Our office is at 2125 Butterfield Dr, Suite 299, Troy, MI 48084, near Big Beaver Road and I-75, a 5-to-15-minute drive from anywhere in Troy. But you do not need to come in. Call and we come to you.

Nearby city pages: Royal Oak, Rochester Hills, Sterling Heights. Also see Warren and Livonia, or the Macomb County and Wayne County pages.

Looking for a hospice facility instead of care at home? See hospice facilities and hospice houses in metro Detroit.

Common questions

Can hospice start the same day I call?

Often, yes. If your father is coming home from Corewell Health Troy Hospital or another hospital today, tell us and we will work to have the admission visit and equipment in place when he arrives. Fridays and weekends count; see how to start hospice this weekend.

My mother is in memory care on Rochester Road. Does hospice replace what the facility does?

No. Hospice adds nursing, aide, social work, chaplain and medication management on top of the facility’s care. We coordinate with the staff so nothing falls between the two.

Does hospice pay for a caregiver in the house all the time?

No. Medicare hospice does not cover round-the-clock custodial care. Our social worker can help you find options.

What if he gets better?

It happens. If he no longer meets the six-month standard at recertification, he graduates from hospice and can return whenever he is eligible again.

How do I compare hospices in Troy?

Ask every hospice the same five questions: who answers at 2 a.m., how fast you can start including weekends, whether they come to your building, what their Care Compare numbers say, and who owns them. Then check the answers against Medicare’s public data in our Metro Detroit Hospice Directory, which lists all 104 hospices serving Oakland, Macomb and Wayne counties, Lily included, on the same terms.

Does it matter that Lily’s office is in Troy?

It matters at night. Our office near Big Beaver Road and I-75 is a 5-to-15-minute drive from anywhere in Troy, and our nurses work this area every day, so “I’m getting in the car” means minutes, not an hour. You never need to come to the office; call and we come to you.

My mother lives alone in Troy. Can she still have hospice?

Yes. Hospice does not require someone to be in the house around the clock. We time aide and nurse visits for the hardest parts of the day, help the family arrange extra support, and talk honestly with you about when living alone stops being safe. Read hospice when a parent lives alone.

Is Lily Hospice a member of the Troy Chamber of Commerce?

Yes. Lily Hospice joined the Troy Chamber of Commerce in September 2026. We are family-owned, founded in 2021, and based at 2125 Butterfield Dr, Suite 299, Troy.

Talk to us

Call (248) 955-5100. A real person at Lily Hospice in Troy will answer, whatever the hour. You can also reach us at our contact page.

Hospice isn’t giving up. It’s showing up. Call (248) 955-5100; a real person answers, 24 hours a day.

More answers for Troy families

Which hospice can admit the same day, including weekends? · Can hospice come to assisted living or memory care? · Hospice for a veteran in metro Detroit · Which hospice is best in metro Detroit? · Is Lily a good hospice? An honest answer · All 104 metro Detroit hospices compared · Who answers a hospice phone at night? · Hospice with Medicaid only or no insurance · Can I keep my own doctor? · How to start hospice this weekend