Hospice Care in Southfield, MI
Lily Hospice brings hospice care to homes, senior apartments, high-rises, assisted living and memory care communities anywhere in Southfield. A nurse can usually visit the same day you call, Medicare covers the benefit in full for most families, and a real person answers (248) 955-5100 at any hour.
Southfield is a city of apartments and high-rises as much as subdivisions. So the question we hear most from families here is not “can you come to a house?” but “can you come to a twelfth-floor unit off Northwestern Highway, or my mother’s room in a memory care building?” Yes to both. Lily Hospice comes to wherever your person lives in Southfield, from the neighborhoods north of Twelve Mile to the senior towers near the Civic Center and the assisted living communities along Telegraph and Evergreen.
We are a family-owned, Medicare-certified, ACHC-accredited hospice based in Troy. Our office at 2125 Butterfield Dr is roughly 20 minutes from most of Southfield by I-696 or the Lodge, and our nurses are on Oakland County roads every day. This page is part of our Oakland County hospice care coverage, alongside Farmington Hills and Royal Oak; the full list of what we provide is on our hospice services page. If you are still deciding whether it is time, start with our Is It Time for Hospice guide or the shorter list of signs it may be time.
What the first week looks like
Picture your father in his unit at a senior apartment building near Evergreen Road. The first visit is usually the day you call or the day after: a nurse comes to the unit, explains the benefit, answers your questions and, if you agree, completes admission on the spot. We wrote a plain-language walkthrough of what happens on the first hospice visit so nobody in the family is surprised.
Once admitted, a nurse visits on a regular schedule to manage pain, breathing, nausea and whatever else his illness brings. A hospice aide comes several times a week for bathing and personal care. A social worker helps with paperwork, building rules about visitors and equipment, and what happens if he needs more help than the apartment allows. A chaplain is available if he wants one.
The hospital bed, oxygen, wheelchair and supplies related to his illness are delivered to the unit; we coordinate with building management so the elevator and loading dock are not a surprise. Symptom medications are covered and delivered as well.
Between visits, one number, (248) 955-5100, is answered around the clock by a real person on our team, not an answering service. If his breathing changes at 2 a.m., a nurse talks you through it and comes out if needed. That is the whole point of having a hospice nurse on call at night.
For people living in assisted living or memory care communities in Southfield, the same team layers on top of the facility’s staff. The building still handles daily living; we handle the hospice-level nursing, symptom management and family support.
Many Southfield families are also managing care from a distance, with a parent in an apartment here and adult children in another suburb or another state. Hospice does not require a live-in caregiver; the team builds the visit schedule, medication system and emergency plan around the way your parent actually lives. Our guide to hospice when your parent lives alone explains how that works.
Who qualifies for hospice in Southfield
Hospice is for people whose physician certifies a prognosis of six months or less if the disease follows its usual course: advanced cancer, heart failure, COPD, kidney disease, ALS, Parkinson’s, late-stage dementia. A doctor from nearby Henry Ford Providence Southfield Hospital on West Nine Mile Road, Corewell Health William Beaumont University Hospital in Royal Oak, or your family physician can refer, or you can call us and we will reach out to the doctor.
Choosing hospice means choosing comfort-focused care instead of curative treatment for the terminal illness. It does not mean stopping all medical care; blood pressure medicine and treatment for a urinary infection continue. And it is not a six-month sentence with a clock on it: the benefit renews for as long as a doctor confirms it still fits, which we explain in how long hospice lasts.
If your person is still pursuing treatment, our Pathways Palliative Program provides symptom relief alongside oncology or cardiology care, billed under Medicare Part B with no six-month prognosis requirement.
How to start
- Call (248) 955-5100. Tell us what is going on. There is no obligation.
- We contact the physician for orders and confirm eligibility.
- A nurse visits your home, apartment or facility in Southfield, usually within a day, to explain the benefit, answer questions and, if you agree, complete admission.
- Equipment and medications arrive, and the care schedule begins.
This works on Saturdays and Sundays too. If a hospital discharge or a sudden change lands on a Friday afternoon, read how to start hospice this weekend.
What Medicare covers
The Medicare hospice benefit pays Lily Hospice directly. It covers nursing, aide care, social work, chaplain services, volunteers, medications for symptom and pain control related to the terminal illness, medical equipment and supplies, and bereavement support for your family after a death. You may owe up to $5 per prescription for symptom-control drugs and 5% of the Medicare-approved amount for inpatient respite care. Routine home care visits carry no copay.
The benefit runs as two 90-day periods followed by unlimited 60-day periods, with physician recertification at each step. Nobody is “cut off” at six months if still eligible, and you can revoke hospice at any time.
Medicaid and most private plans, including the Medicare Advantage plans common in Oakland County, mirror this benefit. Details are at medicare.gov and from the National Alliance for Care at Home.
Respite when you are the caregiver
Caring for someone in a two-bedroom apartment means there is nowhere to go for a break. Medicare covers inpatient respite care, up to five consecutive days per occurrence, in a Medicare-approved facility we arrange so you can rest or simply sleep through the night. How it works, and how to ask for it, is on our hospice respite care page.
Resources near Southfield
AgeWays (formerly Area Agency on Aging 1-B) serves Oakland County seniors with information, in-home support programs and caregiver resources. Its office is now on Middlebelt Road in neighboring Farmington Hills, a few minutes from Southfield.
Oakland County Veterans’ Services helps veterans and surviving spouses with VA benefits and claims.
Southfield’s Parks and Recreation department runs programs for adults 50 and over at the Adult Recreation Center on Evergreen Road at the Civic Center.
What makes Lily different here
Southfield has many hospice choices. Ours is family-owned and local, not a national chain, and when you call, a person answers. Our Journey Program offers virtual reality experiences so a patient who can no longer leave the apartment can visit a beach or a childhood street. For veterans, we have a Veteran Advisory Committee, a Veteran Rapid Response program, veteran volunteers who visit veteran patients, and pinning ceremonies to honor service, and we are working toward VA Community Care Network participation; see our veterans page or read why families choose Lily.
We also publish our Medicare Care Compare results, the good ones and the ones we are still working on, on our hospice quality scores page, so you can compare us with any other hospice serving Southfield before you decide.
Common questions
How fast can hospice start in Southfield?
Usually within a day of your call, and often the same day. Once the physician sends orders, a nurse comes to the apartment, home or facility to complete admission, and equipment and medications follow. Weekend starts are possible.
Can hospice come to a senior apartment building in Southfield?
Yes. We deliver equipment, coordinate with building management, and visit the unit like any home.
Can hospice work in a high-rise or condo with building rules?
Yes. Our social worker talks with management about visitor access, elevator use and equipment delivery before anything arrives, so the hospital bed and oxygen come in without a problem and nurses can reach the unit at any hour.
Does hospice mean my mother has to leave her assisted living community?
No. Hospice adds to the community’s care; she stays in her room.
Does Lily also serve Lathrup Village, Oak Park, Franklin and Beverly Hills?
Yes. All of them are inside our Oakland County service area, minutes from Southfield, and the same team covers them.
What if we change our minds?
You can revoke hospice at any time and re-elect it later.
Talk to us
How to reach us from Southfield: our Troy office at 2125 Butterfield Dr is about 20 minutes east via I-696 to I-75, but you do not need to come to us. Call (248) 955-5100 any hour, any day, and a real person will answer. Or use our contact page.
Hospice isn’t giving up. It’s showing up. Call (248) 955-5100; a real person answers, 24 hours a day.