Updated October 2026. Written and reviewed by the Lily Hospice clinical team.
Keep it short and specific: “I’m so sorry about your mom. I’m thinking of you, and you don’t need to reply.” Then offer one concrete thing, like dinner on Thursday or covering a shift. You cannot fix it, and you do not have to. Showing up, and showing up again in a month, is what people remember.
Caring for someone in Oakland, Macomb or Wayne County? A real person answers at Lily Hospice 24 hours a day. You do not need a referral, and calling does not commit you to anything.
A friend tells you her father has gone on hospice. A coworker mentions, almost in passing, that his mother has weeks. You want to say something and you are afraid of saying the wrong thing, so the easy move is to say nothing. Hospice teams hear the other side of this every week: the family member at the bedside who says, “People stopped calling. I think they don’t know what to say.” This guide is for the friend, the coworker, the neighbor and the in-law. If you are the one whose parent is dying, see what to say to a dying parent instead.
Words that help
You are not looking for the perfect sentence. You are letting someone know they are not alone. These work in person, in a text or in a card:
- “I’m so sorry about your dad. I’m thinking about you both.”
- “I don’t know what to say, but I didn’t want to say nothing.”
- “You don’t have to answer this. I just wanted you to know I’m here.”
- “How are you doing today?” Adding “today” makes the question answerable.
- “Tell me about her.” Many people are longing for someone to ask.
- “I remember when your mom…” A specific memory is a gift, even a small one.
- “You are taking such good care of him.” Most caregivers quietly wonder whether they are doing enough.
What to avoid
Almost everything on this list is said with love. It still tends to land badly, because it asks the person to feel better for your sake or to agree with a silver lining they did not choose.
- “At least she lived a long life.” Anything that starts with “at least.”
- “Everything happens for a reason,” or “He’s going to a better place,” unless you know for certain they share that belief.
- “I know exactly how you feel.” Even if you have lost a parent, their loss is their own.
- “Stay strong.” It can sound like an instruction not to cry in front of you.
- “Let me know if you need anything.” It is kind, and it hands them a job. Offer something specific instead.
- Advice about treatments, second opinions or what your family did, unless they ask.
- Questions about how long. If they want to tell you, they will.
Offer something specific
People in the middle of this rarely have the energy to think of a task and assign it. Make the decision for them and give them an easy way to say no.
- “I’m dropping dinner on your porch Thursday. No need to come to the door.”
- “I can take the kids to practice this week. Tuesday and Thursday?”
- “I’m going to the store. Text me a list.”
- “I can sit with your dad Saturday from one to four so you can get out of the house.”
- “I’ll mow the lawn this weekend unless you tell me not to.”
If it is a coworker or an employee
Keep it brief, private and free of pressure. “I heard about your mother. I’m sorry. Take whatever time you need, and I’ll cover the Friday report.” Then actually cover it. Do not ask for details in front of others, and do not expect them to be themselves for a while. If you manage the person, tell them plainly what leave is available instead of waiting for them to ask. Our guide for employers covers family leave, Michigan earned sick time and what helps most.
What to write in a text or a card
Three sentences are enough: say you are sorry, say something true about the parent or about your friend, and release them from replying.
- Text: “Thinking of you and your mom tonight. No need to write back. I’m around if you want company or quiet.”
- Card to a friend: “I’m so sorry your father is so ill. I will always remember him at the grill every Fourth of July, making sure everyone ate. I love you and I’m here.”
- Card from a team: “We’re holding you and your family in our thoughts. Your work is covered. Take the time you need.”
Keep showing up
Support tends to arrive all at once and then stop. The weeks before a death can be long, and the months after are longer. Put a reminder in your phone to check in again in two weeks, on the day of the funeral, a month later, and on the first birthday and holiday without the parent. A text that says “Thinking of you today” on an ordinary Tuesday in March means more than most people realize. Grief also starts before the death; if your friend seems to be mourning someone who is still alive, that is common and it has a name: anticipatory grief.
If your friend is the main caregiver
Caregivers often will not ask for help, and often do not know what help exists. If their parent is not yet on hospice and things are getting harder, it is all right to say, “Has anyone talked with you about hospice? I’ve heard it helps the family too.” Hospice brings nurses, aides, equipment and a 24-hour phone line to wherever the parent lives, and Medicare covers it. Two pages worth sharing: signs it may be time for hospice and what the family actually does day to day on hospice. In Oakland, Macomb and Wayne counties, they can call Lily Hospice at (248) 955-5100 at any hour, just to ask questions. For support after a death, see grief support groups in metro Detroit.
Common questions
What do you say to someone whose parent is in hospice?
“I’m so sorry. I’m thinking of you and your family.” Then offer one specific kind of help and do not expect a reply. You do not need to mention hospice or ask how long.
What should you not say to someone with a dying parent?
Avoid anything that begins with “at least,” religious reassurance they may not share, “I know how you feel,” advice about treatment, and “let me know if you need anything.” Each one asks the person to do some work for you.
Is it okay to text instead of calling?
Yes. A text lets them read it when they can and answer when they are ready. Add “no need to reply” so it does not become one more thing to do.
What do you say to a coworker whose parent is dying?
Say it privately and briefly: “I’m sorry about your father. Take the time you need. I’ll cover the meeting.” Then follow through, and check in again in a couple of weeks.
What if I already said the wrong thing?
Say so. “I’ve been thinking about what I said and it came out wrong. I’m sorry. I care about you.” People forgive clumsy words far more easily than silence.
Should I visit?
Ask first, keep it short, and let the family set the terms. “Would a ten-minute visit be welcome this week, or would it be more help if I dropped off food?” Either answer is fine.
Hospice isn’t giving up. It’s showing up. Call (248) 955-5100; a real person answers, 24 hours a day.