Hospice Care in Pontiac, MI

Updated September 2026. Written and reviewed by the Lily Hospice clinical team.

Lily Hospice provides hospice care throughout Pontiac, at home, in assisted living, memory care and nursing homes. Our Troy office is under 20 minutes away, a nurse can usually evaluate the same day you call, and a real person answers (248) 955-5100 around the clock.

Pontiac is Oakland County’s county seat and one of its oldest cities, settled in 1818 and built up by the auto plants that once lined its streets. Downtown sits inside the Woodward Loop, with neighborhoods spreading out along Huron Street, Telegraph Road and Joslyn. It is a diverse city, with long-rooted Black families, a large Latino community and many residents who have lived here through every chapter of its history. Families in Pontiac tend to take care of their own, often with a daughter, a grandson and a neighbor all pitching in. Hospice gives that circle professional help, so no one carries it alone.

Starting hospice in Pontiac

Pontiac has two hospitals of its own: Trinity Health Oakland Hospital on Woodward Avenue and McLaren Oakland on North Perry Street. Many hospice conversations begin in one of them. If a doctor there says comfort care may be the right step, ask the case manager to call Lily. We will arrange the hospital bed, oxygen and comfort medications so the move home goes smoothly. Our guide to going home on hospice from the hospital covers what to ask before discharge.

If your loved one is at home, you can call us yourself. A nurse will come out, usually the same day, to examine them and answer questions in plain language. Once the doctor signs off, the whole team starts: a nurse to manage pain and symptoms, an aide for bathing and personal care, a social worker for insurance, paperwork and planning, and a chaplain if the family wants one. Medications for the hospice illness are delivered, so no one has to stand in line at a pharmacy.

Who qualifies for hospice

Hospice is for someone with a serious illness whose doctor believes it will likely run its course within about six months, and who wants care focused on comfort. That includes cancer, heart failure, COPD, kidney failure, dementia, stroke, liver disease and the general decline of old age. Two doctors certify eligibility, and hospice can be stopped at any time.

If you are unsure, read Is It Time? and the signs it may be time for hospice, or ask us to send a nurse for an evaluation. It costs nothing to ask.

What Medicare, Medicaid and insurance cover

Money worries should never keep a family from calling. Medicare Part A covers hospice in full, and Michigan Medicaid covers it too, including for people who have both. The benefit pays for team visits, medications and equipment for the hospice illness, supplies, short respite stays and a year of grief support for the family. Medicare Advantage members keep their hospice benefit through Original Medicare. Medicare hospice coverage in Michigan, Medicare Advantage and hospice, what hospice costs, and hospice with Medicaid or no insurance explain more.

Nursing homes and assisted living in Pontiac

Michigan’s licensing agency lists 9 state-licensed assisted living, adult foster care and homes-for-the-aged residences in Pontiac, with a combined licensed capacity of 545 residents. Only 1 of them lists serving people with Alzheimer’s disease, so families caring for someone with dementia often look in nearby Waterford, Auburn Hills or Bloomfield Township as well. Pontiac has one Medicare-certified nursing home:

Nursing home Address Phone Beds Medicare overall rating
Oakland Manor Nursing and Rehabilitation Center LLC 50 N Perry St, 1st Floor, Pontiac (248) 221-5300 29 3 of 5 stars

Hospice can come to a resident in any of these settings; ask the facility and us how it works there. Listing is for families’ reference and does not mean an affiliation.

Nearby Waterford has three more nursing homes. All of them, with current star ratings, are on our metro Detroit nursing home ratings page, and our assisted living directory lists licensed homes across the area. Hospice in assisted living and memory care explains how the care is shared with facility staff.

Respite for family caregivers

When one person is doing most of the caregiving, exhaustion builds. Hospice includes respite care: up to five days in a Medicare-approved facility for the patient, so the caregiver can sleep, work, travel or heal, and then the patient comes home. Lily sets it up. Respite care, explained.

Grief support near Pontiac

Lily’s bereavement team stays with families for at least a year after a death, with calls, visits, counseling and referrals at no charge. Learn about Lily’s grief support. Community options near Pontiac include:

  • Angela Hospice Together in Grief in neighboring Waterford, second Tuesday, 2:00 to 3:00 p.m., free: (734) 464-7810.
  • The Pontiac Vet Center, which offers individual counseling for Gold Star families: (248) 874-1015.
  • The Compassionate Friends Troy chapter, for parents, siblings and grandparents after a child’s death, meeting in Rochester on the third Thursday at 7:00 p.m.: (248) 338-6388.
  • SandCastles, Henry Ford Health’s program for grieving children and teens ages 3 to 18 and their families, no charge after an intake call: (313) 771-7005.

More are listed in our metro Detroit grief support groups directory.

Local resources for Pontiac families

The City of Pontiac runs two senior centers: the Robert Bowens Senior Center, 52 Bagley Street, (248) 758-3240, and the Ruth Peterson Community Center, 990 Joslyn Road, (248) 758-3277. Both offer year-round activities and are good places to ask about local help. For in-home services, caregiver support and Medicaid waiver programs, the Area Agency on Aging for Oakland County is AgeWays (Area Agency on Aging 1-B), 31700 Middlebelt Road, Farmington Hills, (800) 852-7795. A Lily social worker can help you apply.

Veterans in Pontiac

Lily follows the We Honor Veterans framework, with a Veteran Advisory Committee, a Veteran Rapid Response team, veteran volunteers who visit veteran patients, and pinning ceremonies to honor service. We help veterans’ families with VA benefits and honors at the end of life, and the Pontiac Vet Center is right in town. Hospice for veterans in metro Detroit.

Why Pontiac families choose Lily

Lily Hospice is family-owned, Medicare-certified and ACHC-accredited, and we publish our Medicare Care Compare results, including the ones we are still improving. In the final three days of life, a Lily nurse or social worker visited 71.3% of the time; the national average is 48.3% and the Michigan average is 63.3%. Lily’s early live discharge rate is 3.2%, compared with 7.3% nationally. See everything on our quality scores page, compare in the metro Detroit hospice directory, and read how to choose a hospice.

How to reach us from Pontiac

Our office is at 2125 Butterfield Drive, Suite 299, Troy, MI 48084, under 20 minutes from most of Pontiac by I-75 south or by Woodward Avenue. You never need to come to us; the team comes to you. Call (248) 955-5100 at any hour, send a message, or refer a patient. We serve all of Oakland County, including Troy and Rochester Hills.

Common questions from Pontiac families

Does Lily Hospice serve all of Pontiac?

Yes. Lily serves every Pontiac ZIP code (48340, 48341 and 48342, plus 48343 post office boxes) and all of Oakland, Macomb and Wayne counties.

How fast can hospice start in Pontiac?

A nurse can usually evaluate the same day you call, including evenings and weekends, and care often begins within 24 hours once the physician’s order is in place. How fast hospice can start.

Do you have someone who speaks Spanish?

Yes. Lily arranges interpreters at no cost for Spanish and any other language, so your loved one and family can talk with the team in the language they are most comfortable using.

What if we do not have insurance?

Call us anyway. Our social workers can help families apply for Medicaid and explain every option before care starts. Hospice with Medicaid or no insurance.

Can hospice start this weekend?

Yes. Lily admits patients seven days a week, including from the hospital on a Saturday or Sunday. Starting hospice on a weekend.

Can my grandmother keep her own doctor?

Yes. Her doctor can stay involved as attending physician and work with Lily’s hospice medical director. Keeping your own doctor on hospice.

Hospice isn’t giving up. It’s showing up. Call (248) 955-5100. A real person answers, 24 hours a day.